Hardness claims.
On the Scalewatcher web site you will not find claims about to which level our product will be effective. The reason is that in one area the unit may work up to 50 Grains/Gallon and in other areas it does nothing. Reason is that the performance depends on many unpredictable variables being beyond our control. Competitors have no problem with stating exact levels of hardness to which their product can be used. They lack basic understanding of the treatment and misinform the consumer. Their statements are used for commercial purposes only to convince public that their product is the best. Should we follow that game? I do not think so.
There are three macro parameters directly influencing the performance of the unit.
From the above we may conclude that it is not possible to give upper limits of the TDS where the SW will work.
In advertisements beneficial claims of a product in order to influence the decision of the consumer should be backed up by evidence.
Most recent and interesting applications world wide of Industrial Units.
Philippines
Heavy industrial units have been installed on air coolers of hydro power plants. Savings are in the region of $200,000 annually in 2007/2008.
China
Heavy industrial units have been installed each year on oil pipe lines and the petro chemical Industry since 2004.
Recently an HIME40 has been isntalled at a cement factory producing their own energy, to protect the condenser. As two pipes are used alternatively to carry the water to the condenser, a switch box has been supplied to make it easy to connect the output of the unit to any of the two coils. .
2xHIME40 were sold to dealer in China to protect cooling tower and chiller.
Greece
HIME40 operating on solar power has been installed in the mountains of Northern Greece on a 3.5 km pipe line carrying water to rotate the turbines of a hydro power plant this year. Results sofar: Normally the blades of the turbines have to be cleaned when the load is reduced to 75%. The customer was eager to do the installation as this point was reached. Within 20 days the load was back to 100 %.
Peru
HIME40 for paper factory. Excellent results. We are waiting for a report.
Chile
HIME24 sold to copper mine. Good results. Download the report .here.
Belgium
2 x HIME24 sold to Arcelor steel factory in 2008 and again in 2014.
Thailand
SE8 sold to giant produce manufacturer to treat the feed water for three fire tube steam boilers last year.
Numerous installations of IE’s and CMN’s for protecting the cooling pads of chicken farms of the same and other companies.
South Korea
Dealer installed HIME24 on raw water supply for power plant. Results excellent. No scaling and rust disappeared.
Another unit was installed on a 10 km iron pipe which suffered of severe corrosion. Instead of having to repair the pipe ten times annually this was now reduced to only five times. A 50 % decrease in corrosion.
Spain
LE16 installed on municipal water supply. Good results, effect noticeable up to 4.5 km. All community members satisfied. We are waiting for a report from the community. Source: Roger Frontado
For signed up dealers only
This web page is for signed up dealers and distributors only. The content is purposely written to make you more knowledgeable, facilitating sales to Commercial and Industrial customers. It is not allowed to publish this information on your web site.
Advice to customers to achieve good results
Bottle washers.
Advise the customer to acid clean the whole system before putting the Scalewatcher(s) into operation. If not done old scale will dissolve and mix with the dirt from the bottles clogging up water channels and spraying nozzles very quickly.
You better refuse the installation if the customer is not prepared to do so.
After installation and certainly when your customer did not follow your advice, customer should drain the system to flush out dirt and scale.as often as possible.
Units should be installed on the fresh water supply to the washer and a unit on each of the circulating pumps at the final rinse compartment of the washer.
Source: Samual Okoye of Scalewatcher West Africa LTD, Nigeria.
Fire tube steam boilers
Inform your customer that it will not be possible to keep the boiler clean with Scalewatcher as the only means of treatment. However the use of scale inhibitors can be reduced, scale will be less and softer. Install the Scalewatcher as far away as possible from the boiler. Advise the customer to extend piping for optimum result. Distance between coil and boiler should be in the region of 15 m, although beneficial results will be seen when the distance is shorter. In case the boiler is not used for longer periods of time, do not discharge the water but advise your customer to make a system where the water is circulated from the blow down line to the water supply of the boiler and install a coil on this line if he wants to have his boiler really clean.
Advise your customer to blow down more the first two weeks to prevent the TDS becoming too high. Everyday monitoring of pH and TDS is necessary to keep the boiler in the recommended operation parameters of the manufacturer.
Never tell your customer he can stop using his present water treatment (if any) the moment Scalewatcher is installed.
Cooling towers.
If the customer is afraid that flakes will fall of the walls of the cooling tower (which can happen), advise to clean the tower first.
Filters.
If the customer is afraid that filters will clog up because flakes of scale comes off the pipe wall and it will cost a lot of money to repair the damage, do not install until the customer agrees to clean their water system first.
This page is accessible for all signed up agents and dealers only. Here you can find installation tips, successful and unsuccessful applications and the latest developments in the design of Scalewatcher units. Please take the time to review it, and make sure to study and print the parts that are relevant to your business. If you have any concerns or questions click the pencil symbol.
Urgent notifications
As the contents of our instruction manuals stems from years of experience and are a valuable asset to our global operation, do not give them away without selling a unit, nor put them on your site or part of it. Competition is eager to know.
In order to streamline the global operation as to warranties and performance guarantees it is helpful when the form at www.scalewatcher.com/form.html is filled in.
Power supply, 110/230V, solar power
All Scalewatcher units can be connected to either 110 VAC or 230 VAC. This includes residential, commercial and Industrial units. On request a solar system can be supplied to meet circumstances where no electrical power is present. Three phase systems are optional for Industrial units.
General instructions where to install the coil of Scalewatcher
To understand the reasoning one has to understand what is happening in the liquid. The treatment changes the way crystals are grown as soon as the water with dissolved mineral ions comes under the influence of the electric and magnetic fields. These growing crystals are vulnerable and should not be disturbed in growing by turbulence.This may cancel out or reduce the effect. It takes some time before the crystal is formed and therefore never install the coil right before the equipment to protect. If possible take a distance of at least 39 ft. If the distance is shorter it does not mean that the SW will not work. It depends on the application and the liquid. In view of this it is advisable to install the coil after a pump on a distance of more than six feet to avoid turbulence and disturbing magnetic fields. Use our tester to be sure.there is no disturbance.
However if the pump is used to create an extreme high pressure, for instance for RO systems or for high buildings where the water has to be pumped up to the roof, it will be better to install the Scalewatcher before the pump where the pressure will be lower. Of course at least 12 m / 39 ft before the pump if possible.
Indoors/Outdoors
The residential Scalewatcher is designed to be installed indoors. If the location makes the Scalewatcher susceptible to get wet, we recommend that you sell the 5 Star. Always install a 5 Star for outdoor applications.
WHAT HAPPENS WHEN THE COIL GETS WET?
When the coil gets wet, the induction power is diminished. For that reason, waterproof units like CMN2 (with waterproof enclosures) have more power than CM2 units.
Disturbing electric and magnetic fields.
Avoid installing the coil near cables carrying a high current or close to machines generating strong magnetic fields. The SW signal can be buried in these fields and the treatment may not be effective. Use the tester to be sure.
Hot water systems.
When the hot water systems has a hot water circulation pipe then install the coil on the output of the boiler on the circulation line and also a coil on the incoming cold water. (Two units or when the pipes are close together wrap one double layer coil around both pipes using one unit.) This procedure is also valid for cooling towers.

Plate heat exchangers.
Difficult to treat because of the quick heat transfer rate. If there is no effect the advice to the customer would be to install 50 % more plates or use a second heat exchanger in series in order to achieve that the heat transfer rate is decreased. Of course only if process allows. As the flow velocity between the plates is rather low it will be difficult to remove old scale layers. We have a 100 % success rate on shell and tube heat exchangers.
Evaporators in a sugar cane factory
Install a unit before each evaporator and also before the pre-heaters. The effect of the treatment will be that there is less scaling and what is left is soft. For the sugar cane industry a special unit was developed for up pipe diameters up to 12”
Water softeners
Install the Scalewatcher before the softener. Let the softener and Scalewatcher work together for one or two months to clean up the water system. Then gradually reduce the amount of salt. Do not dismantle the water softener completely unless the customer is beyond the one year performance guarantee.
Effect on bacteria
Latest findings in bacteria growth after installation of SW. A test has been done on the total bacterial count in Australia on a cooling tower. There is no evidence that the treatment kills bacteria. As stated in our literature, slime produced by bacteria will be eliminated. As 99 % of bacteria live in slime, up to 99% will disappear. (Indirect killing.). Source: Graham Rowley of AEWC, Australia.
This year a test on a new 300 tons cooling tower and chiller have been completed. The test lasted a year. No chemicals at all have been used. A consistent Legionella bacteria count of zero and an extreme low count of other bacteria were measured each month during that year. It is safe to say that a new cooling tower/chiller does not need any chemical treatment when treated with Scalewatcher. The approach temperature was around 1 throughout the year. This means there was no significant scaling or fouling. Of note is also that there was no algae growth, which normally occurs.
Competitors (non invasive)
They come and go and some stay and do well. Advice: Never say bad things about competition.
Did you know that:
History of winding the coil: 1988 10 windings, treatment time may be too short when flow velocity is too high. Changed to two coils of 10 windings each, spaced 4" and made with the same length cable in 1993. In order to get more induction in the water the coiling was changed to a double layer coil each layer having 20 windings in 2005. This applies only to residential, commercial and light Industrial units.
Important notice
We added the following to all our Warranties.
"This guarantee shall only remain valid provided that the product is used for the precise purpose that it was designed and manufactured and provided that it is installed and in strict accordance with the appropriate instructions."
It simply means that a residential unit with 10 years guarantee should not be used in a commercial or Industrial environment or be used in the open.
IE8 0FFERED!
Scalewatcher is offering ONE IE8 for any successful testimonial from your customer!
Here is how to get it.
Contents of testimonial:
Separate information about pipe diameter, kind of material, flow rate and TDS which does not need to be part of the testimonial. Pictures before and after if available.
Note: This offer is only valid for commercial and Industrial applications and can be withdrawn with one month notice.